The Client Support Specialist plays a key role in supporting daily operations for a third‑generation, family‑owned company passionate about helping families and businesses feel confident and protected. while participating in a rotational learning program that provides exposure to multiple areas of the organization. This role introduces you to core customer service workflows, internal processes, and cross‑department functions—helping you develop professionally while discovering where your strengths and long‑term interests best align.
You will assist with phone coverage, entry‑level customer service, administrative tasks, and special projects across teams. Success in this role requires adaptability, professionalism, and a willingness to learn in a fast‑paced environment.
Overview:
Contract to hire
On-site in St. Paul, MN
$28.85 – $31.25/hour
Responsibilities
- Provide courteous, professional communication with clients and team members
- Handle inbound calls and basic customer service inquiries
- Support administrative tasks and special projects across departments
- Learn and navigate company systems, processes, and best practices
- Maintain organization while managing multiple tasks and priorities
- Collaborate effectively with team members to support workflow and culture
- Demonstrate attention to detail and follow‑through on all assignments
- Uphold a positive, professional attitude and strong work ethic
Qualifications
Required Skills & Abilities
- Strong professional and courteous communication skills, both verbal and written
- Ability to confidently handle phone calls and basic customer service inquiries
- Proven organizational skills with the ability to manage multiple tasks and priorities efficiently
- Ability to learn new systems, processes, and responsibilities quickly
- High attention to detail and strong follow‑through on assigned tasks
- Positive attitude, strong work ethic, and a collaborative, team‑focused mindset
Preferred Qualifications
- Prior customer service or administrative support experience
- Experience using CRM or agency‑management systems
- Interest in or exposure to the insurance industry
- Ability to work effectively in a fast‑paced, client‑focused environment
Eligible employees will enjoy the following benefits with Advent Talent Group:
- Medical Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO)
Advent Talent Group is an Equal Opportunity Employer
Advent Talent Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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