Service Administrative Assistant
3001 Metro Drive, Suite 480 Bloomington, MN 55425
Advent Talent Group is now seeking a contract-to-hire Administrative Assistant to the Service Team for a client in Bloomington, MN. A great role for anyone with excellent customer relations and communications skills, this role is responsible for managing the training calendar and communicating with clients regarding training-related items. If you have customer service experience and an eye for detail, along with the desire to work in a mission-driven company, read on and apply!
Advent Talent Group is an Equal Opportunity Employer
Advent Talent Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
About the Client
Our client is a well-established company that provides training and programs to educators with the ultimate goal of improving student literacy. An energetic, established and growing company, they are passionate about their mission to invest in the future by investing in the education of children.
About the Job
This role is primarily responsible for managing the training calendar in coordination with the Sales team, connecting with the Service Director to assign training personnel once dates are decided upon with the client. In this capacity, the Service Administrative Assistant will also be responsible for advocating for adherence to relevant policies while communicating with clients. Additional duties include:
- Coordinating training sessions
- Managing online & module signups
- Shipping materials
- Coordinating calendars
- Database maintenance
- Evaluating and documenting surveys
This role is ideal for someone with a good business acumen and excellent communication skills! Additional qualifications include:
- Customer service or customer relations experience
- Great phone etiquette
- Ability to learn different policies and adhere to them
- Flexibility and steadiness
Job Type: Contract to Hire
Location: Bloomington, on site