NSPL Assistant Manager

Minneapolis, MN 55407

Industry: Customer Service Job Number: 3973 Division: Advent Office

Job Description

Advent Talent Group is seeking an Assistant Manager for the 988 Suicide and Crisis Lifeline on behalf of our client in Minneapolis, MN. In this key role, you will oversee daily operations and provide support to a dedicated team of Suicide Prevention Call Specialists. You will play a crucial role in delivering high-quality crisis intervention services to our community.

Overview:
Employment Type: Direct Hire
Location: Fully Remote (Minneapolis, MN)
Salary: $62,500
Work Schedule: Full-Time

THIS ROLE IS BASED IN MINNESOTA - ANY OUT OF STATE APPLICANTS WILL NOT BE CONSIDERED

Responsibilities:
  • Clinical Supervision: Coach and develop a team of Suicide Prevention Call Specialists, ensuring adherence to quality standards.
  • Crisis Support: Conduct suicide risk assessments and provide crisis counseling to callers, facilitating rescue calls when necessary.
  • Data Management: Maintain accurate documentation of calls and collect demographic information in our web-based database.
  • Operational Support: Ensure smooth operations of the 988 Lifeline, including schedule coordination and project execution.
  • Training Participation: Complete mandatory training and attend United Way meetings to stay updated on policies and protocols.

Qualifications
  • Management Experience: Oversee employee performance through coaching, scheduling, and team development.
  • Crisis Experience: Prior experience in crisis management or trauma-informed care is preferred.
  • Diversity Awareness: Proven ability to engage effectively with diverse populations.
  • Resilience: Ability to maintain composure under pressure and handle multiple priorities.
  • Technical Proficiency: Comfortable using technology and adaptable to new systems.
  • Flexible Availability: Willingness to work evenings, weekends, and during local or national emergencies.

Advent Talent Group is an Equal Opportunity Employer
Advent Talent Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#IND1

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About Minneapolis, MN

Ready to take the next step in your career? Explore our job opportunities in the vibrant Minneapolis, Minnesota area! Known for its picturesque lakes, thriving arts scene with renowned spots such as the Walker Art Center and Guthrie Theater, and home to the iconic Mall of America, this region offers a perfect blend of urban excitement and natural beauty. With top-tier professional sports teams like the Minnesota Vikings and Timberwolves, delicious local cuisine including Juicy Lucys and Scandinavian pastries, and an abundance of parks and outdoor activities like Minnehaha Falls and the Chain of Lakes, Minneapolis provides an unmatched quality of life for job seekers looking to grow their careers. Join us in discovering all that this charming and diverse area has to offer!