Financial Services Phone Representative

Apple Valley, MN

Industry: Customer Service, Financial Job Number: 3209 Division: Advent Office

Job Description


Advent Office is looking for a Financial Services Representative for our client in Apple Valley! This is a Contract opportunity with a local financial institution. If you have customer service experience and are looking to be a part of a great team, apply today!

About the Company: They have been a part of the Minnesota community for almost 100 Years! They are a local financial institution that offers a wide range of financial services and caters specifically to nonprofit clients. They work hard to provide a great working environment for their employees and have a great campus to work at.

About the Job:
  • Answer incoming calls regarding customer balance inquiries, withdrawals, transfer requests, debit card transactions, and more.
  • Assist members with deposit requests, rate information, maturity options, and more.
  • Answer all questions to the best of your ability and forward customer calls as necessary to appropriate departments.
  • Document customer questions and requests.


About You:
  • 1 year of customer service experience. Previous financial experience preferred.
  • Strong time management skills and ability to communicate efficiently with customers.
  • Customer service mindset and willingness to go above and beyond to address customer questions.
  • Strong verbal and written communication skills.
  • Strong phone and computer skills.



Location: Apple Valley
Compensation: $16.50/hour
Schedule: M-F Onsite
Type: Contract

CURRENT EMPLOYEES 
If you' ve already interviewed with an ATG recruiter, you receive priority consideration! Please email your recruiter or call 952-920-9119 to let us know which openings are of interest. 
 
Why Advent 
* Easy and convenient registration process 
* Resume  tips, interview prep,  and job search coaching  
* Genuinely caring staff, working  as a team to find the  right job for you. 
* Competitive wages and benefits, including  health insurance,  employee rewards, referral bonuses, weekly pay, PTO, and more. 
* Access  to  exclusive or unadvertised job opportunities throughout the metro. 
 
Advent Talent Group is an award-winning staffing and recruiting agency and a nationally certified Women' s Business Enterprise (WBE). Powered by our superhero staffing team, we provide temporary, temporary to hire and direct placement services  for  Marketing & Creative, Office  and HR candidates.  
 
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Job Requirements

experience in a financial services call center required.

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