Financial Call Center Representative

Apple Valley, MN 55124

Industry: Customer Service, Financial Job Number: 3403 Division: Advent Office

Job Description

Advent Talent Group is seeking a Financial Call Center Representative for a client in Apple Valley! A contract-to-hire  opportunity, this position is with a with a local financial institution that has been a part of the Minnesota community for over 100 years offering a range of quality financial services. This role is great for people with customer service experience who are looking to be a part of a great team that has been named one of the the Star Tribune' s Top Places to Work in 2021!

Key Specs
Location: Onsite in Apple Valley, MN
Compensation: $18/hour
Schedule: M-F, full-time
Job Type: Contract-to-hire

Advent Talent Group is an Equal Opportunity Employer
Advent Talent Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About the Job
Responsibilities of this position include:
  • Assisting with customer balance inquiries, withdrawals, transfer requests, debit card transactions, deposit requests, rate information, maturity options, and more
  • Underwriting loan applications and collaborating with branch personnel to ensure loan applications are complete and have all the necessary documentation
  • Answering inquiries and forwarding calls to the other departments as needed
  • Documenting customer inquiries and requests
About You
Qualifications for this role include:
  • 1 year of customer service experience and an affinity for effective communication with customers
  • Excellent time management skills
  • A customer-oriented mindset and willingness to go above and beyond
  • Great written and verbal communication skills
  • Strong phone and computer skills
  • Previous financial experience is a plus
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