Customer Account Representative

Plymouth, MN 55447

Industry: Customer Service Job Number: 3565 Division: Advent Office

Job Description


Are you a problem solver who loves tackling new challenges to make it work? Advent Talent Group is seeking a full or part time Customer Account Representative for a client located in Plymouth, MN. This client offers premier loss and protection services and bring clarity to the difficult-to-navigate insurance marketplace. Read on and apply!

Key Specs
Job Type: Contract-to-Hire
Location: Plymouth, MN - Hybrid
Schedule: Full-Time or Part-Time
Compensation: $20-23/hr

Advent Talent Group is an Equal Opportunity Employer
Advent Talent Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About the Job
The Customer Account Representative provides the highest level of service to current and future customers, combining phone and administrative duties. Responsibilities include:
 
  • Receiving inbound calls for enrollments, renewals, claims, and payments
  • Processing submitted claims, applications, and other policy forms
  • Determining approval/denial of claim, policy terms and conditions
  • Collaborating with teams on workflow projects
  • Acting as subject matter expert on all company programs

 

About You
Qualifications for this role include:
 
  • 3+ years of office-environment customer support experience
  • Proficient in MS Office and proprietary client service software
  • Excellent verbal and written communication skills, including strong enunciation

*Candidates will need to obtain a Property/Casualty Producer License within their first year of employment. Licensing will be provided and paid for by the employer.

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