Client Manager
1639 Larpenteur Ave W Saint Paul, MN 55113 US
Job Description
Overview:
- Direct hire
- Hybrid in St. Paul, MN (2 days on-site)
- Full-time – 8:00 AM – 4:30 PM
- Salary: $50,000 - $70,000
Responsibilities:
- Manage and maintain strong relationships with assigned clients, serving as their main point of contact after policy sale
- Process policy changes, address billing concerns, and handle incoming client queries with swift response times
- Support agency renewal initiatives and remarket accounts as needed
- Document and maintain accurate client records in the agency's management system
- Handle claims reporting and provide ongoing claim follow-up support
- Collaborate with Advisors and team members to ensure exceptional client experiences
- Execute account activities and administrative tasks with attention to detail
Qualifications:
- Excellent verbal and written communication skills
- Proficiency in Microsoft 365 Suite (Outlook, Word, Excel, Teams)
- Strong organizational skills with exceptional attention to detail
- Demonstrated ability to multi-task and solve problems independently
- Customer-centric mindset with genuine desire to serve others
- Experience in managing complex situations with a positive attitude
- Proven track record of meeting deadlines and following up consistently
Advent Talent Group is an Equal Opportunity Employer
Advent Talent Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
#IND1